VWS installed its first CCTV system in 1986 and since then has played an instrumental role in shaping an industry witnessing an explosion in innovation. New security, fire safety and networking technologies are constantly emerging and the regulatory environment continually evolves. Our team has been there from the beginning. We have helped our clients successfully navigate the ever changing technical landscape keeping their premises safe and secure for over 30 years.
Our highly trained, highly motivated and innovative team are here to help you. In a market overflowing with security solutions you need the expertise of a company that has evaluated and tested every new device on the market. You need the expertise of a company that scrutinises every declared improvement a manufacturer may boast. You need to make the right decisions. You need VWS.
Get to know the leadership team behind VWS. Our directors form a team of seasoned professionals each with extensive experience in security systems, fire safety installations and IP networking. An approachable, hands-on trio who are committed to delivering unrivalled customer service for our clients. They would love to hear from you personally and provide their expert guidance on your security needs. Feel free to connect with them.
Brian has been in the security industry for over thirty years with the last ten as Director of Sales at VWS. This has given Brian great insight into the development of the industry and a vast knowledge of what actually works as a solution for our diverse client base. His belief is that customers will keep coming back if you provide them with a system that does actually meet their needs and not that of the salesman’s target.
Business Development Director
Graham has spent his whole working life in the security industry, 25 years. He was the Technical Director at VWS from 2006 to 2016 and was approached in the summer of 2016 to try a new role within the company , the role of business development Director , a role which he happily accepted.
VWS have been trading since 1986 and have been providing great customer satisfaction to our happy customers through the years. We thought it would be a good idea to start telling other people about this and therefore Graham took the challenge of developing the business into something bigger. We love the fact that the majority of our sales come from referrals and word of mouth but Graham is the person you need to speak to if you want to find out how VWS approach things differently from our competitors.
Graham became the Managing Director of VWS in 2006 after driving the organisation’s Dundee office to notable success over 8 years. Graham is a passionate leader and is committed to ensuring VWS delivers the highest quality fire safety, security and networking solutions to our clients. With an unwavering commitment to quality Graham makes sure that the service provided by VWS is second to none. This commitment to quality permeates throughout the services offered by VWS and ensures our clients receive a first class experience from the initial phone call right through to installation and ongoing maintenance.
Lindsay has been the Operations Manager at VWS since 2007. His background was as a logistics manager for a large distribution company in central Scotland. He has applied his organisational and customer service skills to great effect to give VWS a first class service delivery that we can guarantee.
Lindsay is well known amongst our clients for bending over backwards to help them resolve a situation with a happy and polite attitude. He has also become a pivotal part in VWS maintaining our ISO 9001 standards to ensure our clients receive an accredited quality service.
Chris joined VWS in 2007 as an engineer. It became clear very quickly that despite his young age Chris was a very exceptional engineer. It was no surprise to see Chris rise to becoming a supervisor within the organisation. His technical ability combined with a desire to provide real value to our customers through quality service made him a perfect fit at VWS. He has continued to learn and gain new qualifications throughout his career at VWS and has developed a high level of knowledge and expertise in his field. This commitment to continuous learning has made Chris a core part of the VWS team and his expertise helps shape the future direction of VWS. With Chris’ passion, drive and thirst for knowledge he helps us maintain our commitment to being Scotland’s number one service provider in the fire safety, security and networking industry.
Scott took over the operation of our Dundee office in 2006 and came to VWS as a very self-motivated engineer who had gained an in-depth knowledge of computing. His knowledge has helped VWS develop a service that delivers the complete package in this technology led industry. Aside from technical ability Scott has an excellent customer focussed attitude that is proven by the large number of repeat custom he generates.
Patrick served his apprenticeship with VWS as an engineer and achieved top marks for his college work. Patrick continued this high level of achievement whilst working in the field and soon showed a talent for liaising with clients with his polite and honest manner generating multiple enquiries from customers. In 2013 Pat was offered an opportunity to have a trial in our sales department assisting the team. Pat has been there ever since and has since developed into a valued member of the sales team. You will experience Patrick’s helpful and diligent approach when you contact VWS for assistance with your fire safety, security and networking needs.
Kerri has been with VWS since 2008. Kerri performs all the administration required to process the orders received to ensure NACOSS compliance. This involves the creation of comprehensive documentation for the engineers and client. Kerri also helps with client liaison adding to the friendly approach of VWS.
Yvonne started with VWS as temporary cover in 2011. She made such a good impression handling the call out service that VWS kept her on. Yvonne deals with all the client requests for service by recording it in our CMS, passing instruction to engineers and keeping the client informed of progress. Yvonne helps VWS achieve over 98% for our 4 hour response KPI.