Maintenance & Support Packages
Installing the right system is only the beginning. At VWS, we protect your investment through our NACOSS Gold accredited maintenance service, designed to keep your nurse call system performing reliably over the long term.Our maintenance packages include planned preventative servicing, engineer call-outs, battery replacement, access to technical support, and ongoing system certification. By minimising downtime and maintaining consistent performance, we give you confidence that every alert will be delivered when it matters most.
Data, Reporting & Compliance
Clear, accurate data is essential to effective care management. Our systems record call activity, response times, faults, and staff engagement metrics, giving you a complete picture of performance.With exportable reports, map-based visualisation, and full audit traceability, you have the information you need for internal reviews, regulatory compliance, and continuous improvement. All documentation is accessible through our CAFM platform — providing transparency, accountability, and confidence that your care environment is supported by dependable systems.