Care Systems

Smart nurse‑call systems for safer, more responsive care environments.
At VWS, we supply advanced nurse-call and alarm systems designed for environments where safety, response time, and reliability are critical — including care homes, hospitals, custodial settings, and supported living facilities.Whether wireless or IP-based, every system is engineered to align with your workflows, resident needs, and building layout. From bedside call points and movement monitoring to staff attack buttons and real-time location features, our solutions are built to improve response times, reduce risk, and provide reassurance for both staff and those in care.
Care environments demand systems that perform without compromise. That’s why our nurse call solutions are built with resilience at their core, incorporating features such as fall detection, interference-resistant signalling, and emergency fallback nodes to ensure alerts are never missed — even in the event of network disruption.Every installation is thoroughly tested and supported by ongoing maintenance, with clear performance data and reporting available through our CAFM platform. When response time is critical, our systems deliver the reliability and confidence you can depend on.

Wireless Nurse Call Systems

Our wireless nurse call systems provide flexibility and straightforward installation, making them particularly well suited to retrofit projects and heritage buildings. Using secure, dedicated frequencies and intelligent accessories, these systems minimise interference and ensure alerts are delivered reliably.With features including movement monitoring, fall detection, pendant call points, and mobile device integration, our solutions add multiple layers of protection — enabling residents to call for help easily and allowing staff to respond quickly and confidently.

IP Nurse‑Call Platforms

For larger sites and new-build developments, IP-based nurse call platforms offer significant operational advantages. These systems provide real-time mapping, asset tracking, bed management functionality, and staff attack features — all within a single, connected platform.Intuitive dashboards give clear visibility of where calls originate, response times, and system performance, while historical data helps identify trends and bottlenecks. The result is improved efficiency, better-informed decision-making, and a higher standard of care for both staff and residents.

Maintenance & Support Packages

Installing the right system is only the beginning. At VWS, we protect your investment through our NACOSS Gold accredited maintenance service, designed to keep your nurse call system performing reliably over the long term.Our maintenance packages include planned preventative servicing, engineer call-outs, battery replacement, access to technical support, and ongoing system certification. By minimising downtime and maintaining consistent performance, we give you confidence that every alert will be delivered when it matters most.

Data, Reporting & Compliance

Clear, accurate data is essential to effective care management. Our systems record call activity, response times, faults, and staff engagement metrics, giving you a complete picture of performance.With exportable reports, map-based visualisation, and full audit traceability, you have the information you need for internal reviews, regulatory compliance, and continuous improvement. All documentation is accessible through our CAFM platform — providing transparency, accountability, and confidence that your care environment is supported by dependable systems.