Customer Portal

CAFM System

Smarter facilities management.
Our CAFM (Computer-Aided Facilities Management) platform gives you complete control over property and asset maintenance. From reactive tasks and planned preventative maintenance to compliance tracking and reporting, it provides real-time visibility across all your sites.Whether you manage a housing association, care facility, or commercial estate, the platform is tailored to your priorities, workflows, and reporting requirements. Everything is documented in one place — delivering a smarter, simpler way to manage operations with clarity, control, and confidence.
We work closely with clients to ensure their CAFM system is configured for success, with clearly defined workflows, priority levels, and escalation procedures.Every reactive job is logged and tracked from initial instruction through to completion, providing real-time updates and clear accountability for both you and our engineers. Whether you’re overseeing ten sites or a hundred, you’ll have complete visibility of what’s happening, where, and when — supported by full audit trails for total peace of mind.
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Live Job Tracking

Our platform gives you real-time visibility of job progress, from the moment a task is raised through to final completion. You can see who’s attending, when they’ve arrived, and exactly what work has been carried out — all as it happens.This level of transparency builds trust, reduces time spent chasing updates, and keeps all stakeholders informed at every stage. It’s a smarter, more efficient way to manage issues and maintain control.

Document Control & Compliance

Every job, certificate, and inspection is securely stored within our CAFM platform, creating a complete digital audit trail that keeps you compliant and audit-ready.Whether it’s an EICR, Legionella report, or emergency lighting test, records are instantly accessible, with automated expiry alerts, photographic evidence, and signature capture included as standard. The result is a more organised, compliant approach that saves time when it matters most.

Custom Reporting & KPIs

We tailor reporting dashboards to match your exact requirements — from tracking completion rates and response times to demonstrating compliance performance.Reports are clear, easy to understand, and fully exportable, giving you the data you need to stay accountable and make informed decisions. Whether reporting internally or to external regulators, everything you need is available at your fingertips.

Seamless Communication

The platform includes built-in communication tools to ensure nothing is missed. Updates are sent automatically via email or in-app notifications, keeping you informed without the need to chase progress.You’ll receive key job milestones, engineer notes, and alerts for overdue tasks, keeping everyone aligned and reducing unnecessary back-and-forth. The result is a smoother, more efficient experience for you, your tenants, and site users.

Our Accreditations

VWS is Scotland’s first choice for fire, security, and facilities.

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50 Deerdykes View
Westfield
Cumbernauld
G68 9HN

Website by Creo Design, part of the Solution on Demand Group

Our Services

End-to-end facilities services that keep your buildings running safely, efficiently, and compliantly.

Protecting your people, property, and reputation with smart, reliable security systems tailored to your needs.

Comprehensive fire safety systems designed, installed, and maintained to protect lives and meet regulations.

Expert support to help you stay on top of statutory requirements and operate with full confidence.

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